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Frequently Asked Questions

Find answers to the most common questions about our services and how we can support your business.
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We work with start-ups, online businesses, and growing companies, providing effective and flexible financial solutions.

Sussex Green Living is currently the charity we support. https://www.sussexgreenliving.org.uk/

Our team has extensive experience in providing reliable, professional accounting services, with a focus on helping businesses grow and succeed.

Our services include Management Information, Bookkeeping, Compliance & Tax, Company Secretarial, Payroll, R&D Tax Credits, and Business Coaching, Strategy & Planning.

Absolutely. We understand that every business is unique, and we’ll tailor our services to meet your specific needs.

Yes, many clients combine bookkeeping, tax compliance, and payroll. We’ll recommend a package that best suits your business operations and budget.

Yes. Our cloud-based solutions allow us to work with clients anywhere, making distance no barrier to excellent service.

We can often begin within days of our initial consultation. The exact timeline depends on your specific requirements and how quickly we can access your financial data.

Management Information Services 

Management information includes financial reports, forecasts, and analysis that help you understand how your business is performing so you can make data-driven decisions.

Most businesses benefit from monthly or quarterly reports. The frequency can depend on your decision-making needs and cash flow considerations.

Yes. We specialise in creating practical cash flow forecasts to guide you on spending, budgeting, and investment decisions.

We work with a variety of cloud-based tools (like Xero, QuickBooks, and Fathom Reporting). We’ll recommend the best option for your business and assist with setup.

By highlighting trends, risks, and opportunities in real-time, you can make proactive decisions that drive growth and profit.

Small Business Bookkeeping Services  

We specialise in small and growing businesses, but we also support larger companies that need reliable, accurate bookkeeping.

Yes. We manage VAT calculations and submissions to ensure you remain compliant with HMRC requirements.

You can scan and email documents or upload them directly to secure cloud-based platforms like Dext Prepare. If you’re local, you can also drop them off in person.

Yes. We use Telleroo to handle supplier payments, ensuring everything is tracked and reconciled accurately.

We offer guidance on effective credit control processes and can recommend software for setting up direct debits or automatic reminders to customers.

Tax Compliance Services

Yes, we manage personal tax (Self Assessment) and corporate tax (CT600), ensuring complete compliance and timely submissions.

Absolutely. We keep up to date with the latest MTD requirements and help clients transition seamlessly, ensuring correct digital record-keeping.

Ideally, at the start of the financial year. However, we can step in at any time and organise your records and returns efficiently.

Yes. We provide legitimate tax planning strategies to help you optimise your tax position while staying fully compliant.

We have experience handling complex situations and HMRC queries. We’ll represent you and guide you through any challenges to achieve the best outcomes.

Company Secretarial Services 

It covers regulatory filings, annual returns, maintaining statutory records, and handling changes to directors/shareholders, ensuring your business meets all legal obligations.

Not all companies must formally appoint a secretary, but the responsibilities remain. We can act in that capacity or support you in fulfilling these duties.

We guide you through the application process, prepare necessary documents, and help you issue certificates to investors.

Yes. We’ll advise on setting up tax-efficient share option schemes, including valuations, to help you retain key employees.

We track all deadlines and submit filings ahead of schedule, so you never have to worry about missing important dates.

Payroll Services 

Yes, we manage payroll for start-ups, small businesses, and growing companies. We scale our services according to your needs.

We use FreshPay, a secure cloud-based platform with employee and employer portals, reducing risks associated with email.

Absolutely. We set up and manage workplace pensions, ensuring compliance with all relevant regulations.

Yes. We calculate and file annual returns for any employee benefits and advise on whether you need a PAYE Settlement Agreement.

Weekly, bi-weekly, monthly—whatever schedule suits your business. We’ll ensure everyone is paid accurately and on time.

R&D Tax Credits Services

If your business is developing new products, processes, or software that involves some level of scientific or technological advancement, you may qualify. We’ll assess your eligibility in detail.

Qualifying expenses often include staff costs, subcontractor costs, software, and materials used in R&D. We’ll review your spending to maximise your claim.

The timeframe can vary, but HMRC usually processes claims within a few weeks to a couple of months. We ensure all paperwork is correct to avoid delays.

We’re here to help. Our team stays up-to-date with HMRC guidelines and will represent you in any queries or investigations, providing thorough documentation.

Absolutely. We frequently assist startups, guiding them through the complexities of R&D tax credit applications so they can reinvest in their growth.

Business Coaching, Strategy, and Planning

Our coaching focuses on leadership development, strategic planning, and setting actionable goals. We aim to help you become a more confident and effective leader.

Yes. Whether you’re just launching or scaling, we help you establish a clear vision and plan for sustainable growth.

We offer flexible arrangements—one-on-one, group sessions, or workshop formats—depending on what works best for your team.

Sessions can be weekly, monthly, or quarterly. We’ll tailor the schedule to align with your business needs and decision-making timelines.

Definitely. We combine our accounting expertise with strategic planning to provide accurate forecasts, budgeting, and performance tracking.

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